Access to legal information for citizens and new citizens in Italy: using visual elements and adopting Legal Design methods to make administrative documents clearer and more effective.
Abstract
In the present paper we will verify if and how the institutional guidelines on administrative document drafting of extra-EU countries, include recommendations on the use of visual elements to make the content of the institutional texts more comprehensible and the administrative procedures more accessible. This analysis had the ultimate goal of trying to make additional proposals for the Italian guidelines in order to make them more inclusive through a greater use of visual aspects.
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